05-18-2018 08:13 PM - edited 05-19-2018 03:09 PM
I've downloaded and installed Print Studio Pro version 2.2.2. It is available in Lightroom however not in Photoshop CC. Previously, Version 2.2.1 it was available in File>automate>Print Studio Pro. Windows 7 on PC. Thanks, Lee Edit: I've uninstalled 2.2.2 version, reinstalled 2.2.1 still not showing up! Uninstalled and reinstalled PRO 10driver, no help. Edit: uninstalled Photoshop CC, reinstalled Photoshop CC. Downloaded Print Studio Pro 2.2.2, installed Print Studio Pro 2.2.2. File>Automate>print studio pro not showing! Lee ??
Solved! Go to Solution.
05-23-2018 11:01 AM
Hi Lee!
If you've followed the above instructions, and you're still having issues, we ask that you contact support for one-on-one guidance. They're available by phone at 1-800-OK-CANON (1-800-652-2666) weekdays from 10am to 10pm (ET).
05-26-2018 10:43 AM
The issue has been addressed via e-mail. The final step to installing Print Studio Pro 2.2.2.
"Thank you for your reply.
It is important that you completely close Adobe Photoshop, and ALSO make sure that the Adobe CC icon is closed out of the system tray in the lower right corner of your screen BEFORE you reinstall the plugin.
05-23-2018 09:09 AM
Hello.
Close any Adobe programs that are running. Then open the Print Studio Pro installer from the Start Menu. You will have to browse to the plug-ins folder for Lightroom on your C drive. This should install the plugin in the program.
If the issue persists, find more help at Contact Us.
05-23-2018 10:49 AM
I don't use Lightroom even though it has installed Print Studio Pro 2.2.2. It simply will not install in Photoshop CC as I've tried several times uninstalling and reinstalling from my download file. Lee
05-23-2018 11:01 AM
Hi Lee!
If you've followed the above instructions, and you're still having issues, we ask that you contact support for one-on-one guidance. They're available by phone at 1-800-OK-CANON (1-800-652-2666) weekdays from 10am to 10pm (ET).
05-26-2018 10:43 AM
The issue has been addressed via e-mail. The final step to installing Print Studio Pro 2.2.2.
"Thank you for your reply.
It is important that you completely close Adobe Photoshop, and ALSO make sure that the Adobe CC icon is closed out of the system tray in the lower right corner of your screen BEFORE you reinstall the plugin.
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