07-24-2023 02:47 PM
I have a Pixma Pro-100 but I lost the power supply in a move.
I have looked online for a replacement.
The ones I see pictured show a single, round plug to go into the printer.
My printer expects a double prong A/C connection.
I also note power cables with a double prong connection, but these
apparently go into the power supply not the printer.
I am sure I need a power supply with a double prong cord to go into the printer.
How can I get the proper device?
My printer model is K10377
What appears to be the serial number is QC4-6315-DB01-01
Any help would be appreciated.
Cordially,
Jay
Solved! Go to Solution.
07-24-2023 08:21 PM
Welcome Jay.
The Pro-100 does not have an external power supply. It just uses the cord that you described.
I the printer serial number is inside the compartment where the ink cartridges go. It is also on the rear of the device.
07-24-2023 08:21 PM
Welcome Jay.
The Pro-100 does not have an external power supply. It just uses the cord that you described.
I the printer serial number is inside the compartment where the ink cartridges go. It is also on the rear of the device.
07-25-2023 05:16 PM
Thank you very much John.
I wonder why the Canon spare parts department didn't tell me that when I ordered both the cord and a power supply. We'll see if they will let me return the power supply.
And thanks for the info on where the serial number is.
Cordially,
Jay
07-24-2023 11:25 PM
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