04-04-2022 10:15 AM
Please help. I have had this printer for less than 2 years and just figured out my color is off because the Photo Cyan color is not printing at all! I have cleaned the printhead using the computer and also manually. When I print the test page…there is absolutely no color on the Photo Cyan. I’m starting to think it’s not an issue with the printhead being clogged. Please help!
04-04-2022 02:14 PM
You could try removing and reseating the print head.
02/20/2025: New firmware updates are available.
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