Pixma Pro100 Group 1 ink colors not working

[MrM]

I have installed 2 new ink cartridges and performed head cleaning  and deep cleaning and no colors of the "group 1" are printing.  Help please.

Thanks

[jrhoffman75 · Accepted solution]

If you try multiple deep cleanings (some folks have reported that they needed three or more to get success) I suspect you have either a head failure or a printer failure (perhaps the cable that connects to the Group 1 nozzles).

[MrM]

Thanks John, After 6 deep cleaning cyles it looks good.  

Mike, Sun City AZ