Pixma Pro 100 color

[fan4jg24]

Since my Mac's software updated the color on my prints is horrible. I've used differnt settings and profiles and still have the same problem. All the ink is fresh aswell.

[jrhoffman75]

Download and install the latest driver from the Canon support site

Itis 16.40.1.0. 

Be sure the IJ Series version of the printer is the one showing. 

Welcome to the forum. 

[RichPixma100]

Thanks formthe almost instant reply!

Nothing ever runs smoothly.

I need to update the firmware before the driver goes in.

The installer has failed repeatedly from my Mac Pro and laptop, on which it is the only usb plugged in.

I downloaded the installer twice.

I'm not sure what the iJ vesion of the printer is.  Hown can I tell?

Must be the problem, I bet.

I appreciate your help.

Rich

[jrhoffman75]

You should give Canon a call at 1-800-OK-CANON.