06-15-2017 12:54 PM - edited 06-25-2017 10:47 PM
Purchased thie printer May 31 2017 and i realized it was a mistake because is does not support my computer OS or the new one coming up. the latest update was back 2016. Can't return it because i have to cut out the serial number from the box. is there a way to printer thru my network? Yes i did install the new driver and the printer shows up in my laptop as Offline it prints connected to a USB
Any sggestions?
Solved! Go to Solution.
06-15-2017 02:06 PM
Hello.
The PIXMA PRO-100 is compatible with the Sierra operating system.
If the printer is connected directly to the computer and cannot be detected, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
06-15-2017 02:06 PM
Hello.
The PIXMA PRO-100 is compatible with the Sierra operating system.
If the printer is connected directly to the computer and cannot be detected, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
06-15-2017 08:36 PM
Are you sure you downloaded the latest driver?
06-25-2017 10:31 PM - edited 06-25-2017 10:46 PM
Yes I did indeed downloaded the latest driver I stated this fact in the last sentence
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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