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Pixma Pro-100 Ink Dripping Ink all over prints

I have a Pixma Pro-100 that drops ink on everything I print, especially on photo-pro inkjet papers. I have looked through many many posts both here and elsewhere online, and all I can find are owners relating issues with the printer smudging or smearing ink along the edge of the paper. I've not found anyone else complaining about what I am seeing with my printer. It looks like ink drips onto the paper during the print process, it is not smudged or streaked. I've tried all the software "cleaning" routines, removed all the ink cartridges, and print head. While out I checked the print head, and there was evidence of ink hanging on the under-side so I cleaned that up with a soft paper towel and q-tips then reinstall the printhead and ink-cartridges, all for naught, as the very next print had the same issue. This has been a problem for a while, so much so that I've basically given up and been using a multifunction HP for standard printing, but I really would like to get the Canon fixed because that is my go-to for high quality photo printing. The Pro-100 does not get used much, so I always make sure to check the nozzles for blockage before printing (software tool). I would hate to throw out the printer, as it does do a great job printing, just not such a good job keeping its ink in the right places. Ruining 95% of what I print out can't continue though.

Product Expert
Product Expert

Hi Making Voltage,


Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:



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