Pixma 9500 Mk II - Unused for 2 yrs

[reidlowe]

Finally got a stable enough set of time to get out my printer and do some printing only to find it prints 2-3 inks of 10.

I also find installing the drivers on Windows 10 hangs (cant discover the printer, although when it was plugged into the USB, Windows found it no problem).  Thus making it a challenge to use the maintenance program.

Do I just need to replace the cartridges or is it FUBAR?

Thanks gang, 

Reid

[reidlowe]

I didn't plug the USB in until prompted during the software install.  It's the 2.7 driver.  so it had not been discovered yet.

[jrhoffman75]

Give the Canon help line a call. I have always found them responsive and helpful. They can sort out the driver install problem.

[reidlowe]

Success.  Soaking the head in warm water 1/2" deep and then replacing the cartridges did the trick.

Meanwhile, I scored a NEW IN BOX Mark II 9500 for the cost of cartridges and print head...so all in all, I now have 2 great printers, the new one will sit in the closet in the box until I need the parts

Thanks gang

[reidlowe]

BTW, I installed the drivers on a different laptop (win 8.1) no issue. Will debug the Win 10 issue shortly.

[reidlowe]

So now I'm getting "Start after opening the image you want to print" when I go to start PSPro...

[jrhoffman75]

Not sure I fully understand what you meant to say, but you do need to have an image selected in PS or LR before you select PSP.

[reidlowe]

Again figured this one out shortly after. I went to the EOS 60D downloads found the full install of PS and that solved the problem.  The PSP install on the printer driver page wasn't complete