04-30-2022 02:40 AM
Mac Osx 12.3.1, Canon pro 1000 driver 22.20.0.0 and phtoshop 23.3.1.
When I'd to print from printer module, sometimes I cannot select "Printer settings..." button. I need to select another printer and try again. If I select "Photoshop Manages colors" and selecting the printer profile, when I launch the print, the printer throws the paper out without printing anything (blank sheet). I need to print from lightroom or other software.
Any Idea?
05-02-2022 04:06 PM
Hi marcamo,
To resolve this issue, please follow the steps posted in this Knowledgebase Article:
https://support.usa.canon.com/kb/index?page=content&id=ART180492
05-06-2022 04:00 AM
That not solved the issue. My driver is set up correctly
05-06-2022 03:06 PM
Hi maucamo,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
05-02-2022 07:53 PM - edited 05-02-2022 07:55 PM
Hello Patrick.
This is a recurring post topic. Maybe the KB could be posted somewhere on the forum with the more general title, since it affects more than Photoshop and the Pro-1000.
05-06-2022 03:07 PM
Good idea John! I'll try to get them to post it.
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