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PRO-100 -- False Jam Error

icor1031
Apprentice

I can't print because it believes there's a jam, but there isn't. I've shaken the printer, turned it off an unplugged it, fed card stock through it, blasted it with compressed air, etc.. nothing works! 

 

Can I disable the stupid error and continue printing? ... What are my options?

 

I have a customer waiting on a print ...

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi icor1031,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I called Canon, and he told me it's most likely a mechanical problem. He also told me that Canon won't sell me any parts - even a simple spring (if I disassemble myself).

 

That's a poor way to treat customers.

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