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PIXMA iX6520 Two-sided printing option unavailable

athenaos
Apprentice

I'd like to report a bug. I recently upgraded to Yosemite on my Apple desktop. I installed the latest drivers for my printer, the Pixma iX6520, from the Canon web site; however, when I go to the "Two-Sided" option, to print double-sided, it's grayed out.

Can someone address this issue? Thanks.

2 REPLIES 2

athenaos
Apprentice
Does anyone know how to address this? Any ideas?

Hi, athenaos!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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