02-20-2025
11:38 PM
- last edited on
03-24-2025
08:46 AM
by
James_C
Help! I have had this printer for about a year and I have printed beautiful photos. Just last week I started having issues, the images came out dark and green. Though nothing has changed that I can think of since last week.
Left is the image I'm trying to print and the right are the results I keep getting after trying to troubleshoot (I have tried to print from Photoshop directly using photoshop color, I have printed as PDF, I have printed directly from the professional print & layout software multiple times trying different settings):
Here's the test image I printed, the scan came out a bit darker. But if you look closely all images seem to be OK except for the faces on the right, they are dark and have a green hue as well:
Any suggestions would be extremely helpful.
Solved! Go to Solution.
02-21-2025 08:19 AM
There seem to be a number of folks reporting this. What operating system?
03-23-2025 08:43 PM
Thank you for your response - I got a replacement printhead which resolved my issue!
02-21-2025 08:19 AM
There seem to be a number of folks reporting this. What operating system?
03-23-2025 08:43 PM
Thank you for your response - I got a replacement printhead which resolved my issue!
03-23-2025 08:53 PM
Great. Please mark as solved.
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