PIXMA PRO-100 custom paper size

[Renegade34]

I've read in this forum that it's easy to set custom paper size ... just go to "custom" at bottom of paper size dialog. Problem I have is that there is not a "custom" option on the list of paper sizes on my system.

Using win 11 and Adobe Photoshop Elements 2018. I've also tried using control panel and printer settings. Same thing.

/Larry

[Danny]

Hi, Larry!

So that the Community can help you better, we need to know exactly which Canon printer model you're using.  We've made multiple models with the number "100" in the name, so it would help to have more information on that. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Renegade34]

I can't find a specific model number but the serial number is AFCL[xxxxx]

Does that help?

/Larry

[Numerical portion of serial number hidden for privacy.]

[jrhoffman75]

Look on the rear or bottom of the printer and find the nameplate. Look in Devices and Printers section of the computer Control Panel and see what printer is listed. If you can't locate that post a photo of the printer.

[Danny]

We can work with that, Larry.  We checked the serial number and the letter portion of it corresponds to the PIXMA PRO-100.  That model name should be displayed prominently on the front of the unit at the upper left.  The "PRO" part sets it apart from printers like the FAXPHONE L100 and the PIXMA iP100 which is why we asked. Thanks!

[jrhoffman75]

I don't have PSE but do have full Photoshop.

See the attached photo and see if that will help you with PSE printing.

[Renegade34]

The subject line in my original post says Pixma Pro-100 so it that's the model designation you need it should be evident?

John, the screenshot you show is on my system except "custom" is not there.

[jrhoffman75]

Can you post a screenshot of the Devices and Printers view of the Control Panel similar to what I posted, showing your printer?

[Danny]

Indeed!  It originally said "Canon 100" and once we confirmed your model, we changed the subject line to reflect it.  It's a little thing we moderators do sometimes. 🙂

[Renegade34]

Hope this works