12-31-2022 01:06 PM - last edited on 01-03-2023 09:41 AM by Danny
I have a Pixma pro100 that was in storage due to a move across country. We moved ourselves and took care with our electronics.
When we were in our new home, I wanted to print some pictures. Group 1 would not print at all and the test page was blank. I deep cleaned the nozzles about ten times and used up all of the ink. Then I tried cleaning the print head to no avail. Again Group 1 failed to print.
I bought an OEM print head thinking the circuit was bad and added new ink. Again Group 1 failed to print. I cleaned the heads as well. Group 2 is fine.
I love this printer but at this point I am at a loss as to what to do.
Any suggestions would be appreciated.
12-31-2022 02:44 PM
I think it would be a good idea to give Canon a call on Turesday. I am not familiar with Group 1 or Group 2 that you write about. Good luck with this problem.
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