01-31-2023
05:44 PM
- last edited on
02-01-2023
02:19 PM
by
Danny
Hello, I just bought a used Canon Pro 100 and have issues accessing the web interface. I used to have a Canon Pro 100 in the past so I am familiar with what it should look like, but my current Pro 100 will only show a Network Configuration page with details about the printer's network settings. Do I need to enable something on the printer to access the normal web UI? For additional context, I didn't reset the printer or anything after buying it used. I connected it to my network by connecting my computer directly to the printer and using canon's utility to set it up wirelessly.
01-31-2023 08:59 PM
Greetings,
What is the URL displaying in your browser when this page is displayed?
What happens if you type the printers IP address?
~Rick
Bay Area - CA
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02-01-2023 02:09 PM
Hey Rick thanks for the reply, I get the same page whether I visit the IP address or the "printername".local. site. I couldn't find much info about this from Canon. I went into the advanced section but nothing appears to refer to the normal Web UI. I even tried different browsers on different devices but both showed me this network page. I noticed the advanced network settings didn't have an admin password so I set one but I ended up on the same page.
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