06-01-2020 11:42 AM
06-01-2020 05:16 PM
Lets start at the basics jashmbora.
1. what version of macOS are you running?
2. have you downloaded the latest driver from the Canon support site?
3. whan you added the printer did you add the Canon IJ Series version?
You can access the Canon instruction manual here: https://ugp01.c-ij.com/ij/webmanual/Manual/M/PRO-100S%20series/EN/CNT/Top.html
It can"t be downloaded because it is not compatible with the latest macOS version.
06-01-2020 05:35 PM
thank you for responding,
1. Running Catalina
2. No idea where to find this? When I open the printer under system preferences I can open the printer webpage and there is a firmware update. Should I do this?
3. No idea...where do I find this? I can't find anything on this laptop! I do have the IJ network tool but all that does is shows the network configuration.
My apologies, I am struggling with this Macbook and regret switching from a PC. I appreciate your willingness to help!
06-01-2020 08:39 PM
Hello.
I don't get a printer webpage, so omething ifent wth our setups.
Give Canon a call at 1-800-OK-CANON
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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