PIXMA PRO-100 - B200 Error

[hbladman]

I have had this printer for years and it has been inactive for a while.When trying to print today, the first problem is the print head did not move so I could replace the ink. It also has a B200 error code. I need some help

[Patrick]

Hi hbladman,

The B200 error is an indication that your PIXMA PRO-100 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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