10-06-2021 10:54 AM
Having an issue printing to my PRO 2000 printer from Adobe Lightroom since the Mac OS BigSur 11.6 update from Apple, does anyone have any suggestions? I get an error message each time.
10-06-2021 11:10 AM
So that the Community can help you better, we will need to know what error messages you see and the way you connect to your device (USB or WiFi).
Any other details you'd like to give will only help the Community better understand your issue!
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside of the USA, please click HERE to find support options in your country.
Thanks and have a great day!
10-06-2021 12:20 PM
Thank you for your help.
In Adobe Lightroom I select:
"Plug-in Extras" and then "Canon Professional Print & Layout"
The eror message that pops up when I select this states:
"This destination folder for this operation is missing. /Library/Caches/Canon/Professional Print & Layout/PIPL_LR_TEMP"
Appreciate your help!!
10-06-2021 12:52 PM
Welcome to the forum.
There may be two problems at work here.
The 11.6 update has affected any execution of PP&L and Print Studio Pro.
But even before that there was a problem where the indicated folder wasn't properly created and threw the error.
Going in and creating the folder manually allowed the process to proceed. But it was then broken again by 11.6.
10-06-2021 02:03 PM
Thanks for the reply John, I see now that many others are having similar issues, and have had so for a while.
Do you have any idea when Canon expects to have a solution?
10-06-2021 02:39 PM
10-26-2021 05:00 AM
Print Studio Pro now works again in Big Sur 11.6.1 released yesterday...
10-26-2021 06:59 AM
What ver. i have 225 and its still not working after i updated this morning
10-26-2021 07:01 AM
Print Studio Pro v. 2.2.5 and Big Sur 11.6.1 (Photoshop v. 22.1.0)
10-26-2021 07:14 AM
Same here but the studio print mod doesn't launch. Any ideas
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 188.8.131.52
PowerShot SX420 IS - Version 184.108.40.206
PowerShot 620 HS - Version 220.127.116.11
PowerShot SX720 HS - Version 18.104.22.168
PowerShot G1X Mark III - Version 22.214.171.124
PowerShot G7X Mark II - Version 126.96.36.199
PowerShot G9X Mark II - Version 188.8.131.52
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.