01-12-2018 11:32 AM
For the past week, I have printed 7 to 10 prints per day on the same paper with no problems. Suddenly this morning, my printer is giving me smeared, excess ink prints. I have tried printing nozzle chexks and head alignment pages as well as cleaning the rollers and the bottom plate (which required three passes to remove excess ink.)
Although the test prints are perfect, every print I try on photo paper has the same problem.
I would appreciate some help here.
Here is a photo of a print, along with the test pages:
Solved! Go to Solution.
01-12-2018 01:37 PM
11-04-2018 02:48 PM
Try going into the printer driver and the avoid paper abrasion option.
11-17-2018 12:38 PM
Thanks John,
Will call them on Monday as they are closed for the weekend
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