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My wifi-accessed Pixma Pro-100 is missing from the list of available printers in Print Studio Pro

nomadjim
Apprentice

When I try to print a photo from Lightroom using the plug-in Print Studio Pro, my network-attached printer is not listed as one I can use. I don't know how to add it to this list.

 

I can print on this printer using any other application, just not with PSP. I have no idea why it's not there or how to put it there. I've printed with this before but I had to recently reset my network settings and re-install the printer so I'm not sure what to do next.

 

I've updated the PSP software to the newest version. I'm using a Mac with El Capitan.

 

Thanks!

3 REPLIES 3

jrhoffman75
Legend
Legend

Can you print from Lightroom to the printer?

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Yes, the regular print settings within LR prints without any issue.

Give Canon a call at 1-800-OK-CANON. I didn't need to do anything to have the printer show up in PSP.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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