04-09-2014 12:06 PM
04-30-2014 11:10 AM
1 With the printer power on open the cover and wait for the carriage to appear.
2 Unplug the printer from the mains and carefully slide the carriage to gain access to the print cartridges and remove them.
3 With a damp cloth or cotton bud clean the print head. (isopropyl alcohol with water works well)
4 Also clean all the contacts on the cartridge and the cartridge slot.
5 Leave for 5 minutes and then put the cartridges back in.
6 Try printing
If this doesn't work then you are looking at a faulty cartridge or print head.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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