01-12-2018 06:56 PM
I have an issue with My Image garden. It will not install on windows 10. When selected to install, i get through the language and region setting, it then starts the extraction. After it has finished the extraction, the software deletes itself without any installion. I have extracted the files via winzip to see if "run as administrator" helps but it doesn't. I have downloaded the file from the canon support site (Australia) but to no avail. It is strange because it was working before I had to rebuild windows from scratch, so now it will not install. Running a pixma pro 100s via wireless if that is any clue.
Thanks for any help and/or suggestions.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.