03-21-2019 08:34 PM
03-22-2019 06:29 AM
Welcome to the forum. Before I can help I need to know that you have the correct printer driver installed.
Have you downloaded the laets driver from the Canon support site? It would be 16.20 version.
If you go to System Preferences->Printers and Scanners do you see the IJ_Series version of the Pro-100 or the Airprint version?
If you have the AirPrint version delete it, using the "-" button and add the IJ_Series version by selecting the "+" button and waiting for the IJ_Series to appear. It could take a few minutes. Usually the AirPrint version appears firsr - do not select it.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.