Loose pieces in Printer (Pro 300)

[Udriku]

I received a Pro 300 today in the mail, used from eBay, and when I turned it on, I got Error Code 5100. I was supposed to check if there are any foreign objects in the printer, and I found two white plastic parts. I think they may have come loose during shipping. Does anyone know what those are? 

 

 

[jrhoffman75]

Maybe you bought the printer this person had back in July?

Canon Pro-300 Loose Parts in Printer - Canon Community

[normadel]

If it came broken, you can put in a return on eBay, even if the listing said "No Refunds". Get rid of this dog.

[dglenh12]

Were you able to sort this out on your printer? Mine is also the same and I see it happens frequently. I also have those two pieces that came out but they are broken do you still have the broken pieces laying around or are you willing to sell them to me?