04-17-2019 07:00 PM
So we're located in South Lake Tahoe, California. We have this printer that apparently a mouse was living in and chewed up the wiring for the SECONDARY LOOM and the material sensor is no longer working. If anyone thinks they can fix it or find the part for us that would be ideal.
PLEASE LET US KNOW! SOS!
04-26-2019 10:29 AM
It is recommended that you contact technical support for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.