12-16-2015 06:48 PM
My mother-in-law has bought a full set of Canon 73 ink tanks (for new canon pro-10s) from Japan instead of Canon 72's (Canon pro-10).
Tank fits perfectly and the chip looks identical, however, am getting the following message:
Support Code : 1684 The following ink tank cannot be recognized. "Photo Black <PBK>" Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer. Install the appropriate ink tank.
Is there a work-around?
Cannot get set replaced.
Solved! Go to Solution.
12-24-2015 06:03 PM
From another forum:
'See if you can take a chip from the old (proper cart) and place it on the new (incorrect) cart. This is what we do when using pre-flushed carts from a source like Precision Colors. We transfer the authentic Canon chip for the Pro-100 to another cart. Might be worth a try with a single color. Good luck.'
Worked like a charm Printer is humming away now.
Use a jewellers slot type screw driver - gently remove chip from empty tank - slot into new tank
12-16-2015 08:25 PM
See this:
http://www.fredmiranda.com/forum/topic/1340494
12-24-2015 06:03 PM
From another forum:
'See if you can take a chip from the old (proper cart) and place it on the new (incorrect) cart. This is what we do when using pre-flushed carts from a source like Precision Colors. We transfer the authentic Canon chip for the Pro-100 to another cart. Might be worth a try with a single color. Good luck.'
Worked like a charm Printer is humming away now.
Use a jewellers slot type screw driver - gently remove chip from empty tank - slot into new tank
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.