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New Contributor
Posts: 1
Registered: ‎09-27-2015

Help with CD Printing on Canon Pro-100 / Windows 8.1

I have been attempting to get the printable DVD function to work via Canon My Image Garden and have not been successful. I have followed the instructions online but am not receiving the expected prompt which informs me to load the disc tray into the printer.

Once I click 'Print' in My Image Garden I receive the following message "The printer CANON PRO-100 needs your attention". 

The disc tray is not in the printer, as the instructions state to begin printing without it in. 

I am confused and have not been able to find anything about this.

Help?

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Honored Contributor
Posts: 6,411
Registered: ‎11-13-2012

Re: Help with CD Printing on Canon Pro-100 / Windows 8.1

I have never printed a CD, but I tried it to see if I could help.

 

I chose new CD, clicked Edit, got a white CD image, didn't try to add any image for this test and clicked Print.

 

i got this screen:

 

Capture.JPG

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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VIP
Posts: 12,285
Registered: ‎12-07-2012

Re: Help with CD Printing on Canon Pro-100 / Windows 8.1

You got Easy Photo Print EX with your printer.  Use it and just follow the steps.  I have used it hundreds of times.  Put the DVD holder in and match up the arrows.  Send your project from EPP.

EOS 1DX and 1D Mk IV and several lenses!
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