08-08-2022 05:40 PM
Hello! My pixma pro 100 is constantly showing streaks even when I preform all the cleaning methods available in the print settings. These are the results from my bottom plate cleaning. No matter how many times I preform the operation it still shows streaks. See photos of my cleaning attempts. Also included a photo attempting to print on an envelope.
Thanks for any help
08-15-2022 08:10 AM
Based on the steps you have taken, you have done everything we would recommend. Since the issue is not resolved by the cleaning, the printer would require service.
If the printer is outside of it's 1 year warranty, you qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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