02-21-2015 12:51 AM
I have a new (only two weeks old) IPF6400 and I just tried to use it this evening (used it all week including this morning just fine). I loaded some new 24-inch canvas and while it was printing the job I got the following error message: E161-403E. Doing a quick search it sounds like I need a printhead replacement, but I find it hard to believe since it's brand new. Anyone have any ideas that may help? I have tried turning it off and an and it immediately pops back up. Thanks so much!
02-21-2015 12:14 PM
Try holding the Navigate + Load buttons down while turning it on... keep holding them down, as it could take quite a few seconds before the LCD says Initializing.
S should appear at the top right of the display.
Press the < or > keys to choose the Set./Adj. Menu and press the OK key.
SERVICE MODE should appear in the menu list and the MESSAGE LED should flash.
Press the ^ or V key to choose SERVICE MODE and press OK
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.