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Unable to clear print queue on MF753Cdw

marypryor33
Apprentice

I have a MF753Cdw printer.  Lately, I have noticed that documents are staying in the print queue EVEN AFTER THEY PRINT.  See screenshot below . . . all of these documents have already printed.  I have tried the option to "cancel jobs," but they just show up with endless message of "deleting, sent to printer, in queue" (second screenshot below).  I have also rebooted & powered off the printer.  I am using a DellXPS8940 desktop computer with Windows 11 Pro. Thanks in advance for your help.

marypryor33_0-1740095163452.png

marypryor33_1-1740095967194.png

 

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