02-20-2025 07:01 PM
I have a MF753Cdw printer. Lately, I have noticed that documents are staying in the print queue EVEN AFTER THEY PRINT. See screenshot below . . . all of these documents have already printed. I have tried the option to "cancel jobs," but they just show up with endless message of "deleting, sent to printer, in queue" (second screenshot below). I have also rebooted & powered off the printer. I am using a DellXPS8940 desktop computer with Windows 11 Pro. Thanks in advance for your help.
02-23-2025 02:04 PM
Windows is notorious for print queue issues. If the printing went properly, the problem is not likely the printer. Have you tried restarting Windows to clear the queue?
02-23-2025 02:07 PM
Thanks for the response. I have rebooted the PC a couple of times (as well as the printer). Is that something different than re-starting Windows?
02-23-2025 05:25 PM
No that's it. I use a Mac now, but recall having continual problems with stuffed up Windows print queues. I'm sorry I have no other solution for you. Maybe someone else will chime in.
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