cancel
Showing results for 
Search instead for 
Did you mean: 

Cyan printing brown

craigc1982
New Contributor

I have been using my Canon pro-1000 with no issues until I noticed a discrepancy in the color of a print.
Ran a nozzle check to see Cyan was blocked, ran the cleaning cycle and Cyan printed a reddy-brown.

I tried the head in an old pro-1000 and the same issues happened. I cleaned the printhead and started getting some form of Cyan back, it is coming out of the printhead the correct color, but when resuming printing it's back to brown?

I had a brand new printhead that I installed along with a new Cyan cart in the current printer, and nozzle check is brown. I printed some purge pages which got me to a purple color, but cannon get Cyan back at all?

Please help!

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.