08-27-2022 06:34 PM
Hi; just finished setting a imagePROGRAF Pro 300 printer. When I select print in Lightroom Classic or Photoshop the print dialog box drop down does not include Color Matching. Only options are Media & Quality, Layout, Paper Handling, Cover Page and Watermark. Any idea how to add Color Matching? Thanks for any advice.
Solved! Go to Solution.
08-27-2022 10:02 PM
Glad you are all set. You had the AirPrint driver installed instead of the IJ Series driver.
08-27-2022 07:30 PM
Are you on a Mac computer?
If so, did you install the IJ Series driver or are you using the AirPrint driver?
08-27-2022 08:25 PM
Thanks for the response. I am on a Mac (Monterey 12.5.1). I've installed the PRO-300 CUPS Printer Driver Ver.22.2.0.0 (Mac) from Canon's website. I'm not seeing any drivers with the names IJ Series or AirPrint?
08-27-2022 08:30 PM
What do you see when you go to Printers and Scanners in System Preferences.
08-27-2022 08:39 PM
I was able to figure it out from Canon's website. There is a page on the Knowledge Base about the wrong driver being installed. I installed the printer again according to the article and the print dialog box now shows color matching. Thanks again for your response. I appreciate it!
08-27-2022 10:02 PM
Glad you are all set. You had the AirPrint driver installed instead of the IJ Series driver.
08-28-2022 11:19 AM
In case anyone else has this issue, here is the link to the article.
https://support.usa.canon.com/kb/index?page=content&id=ART180492
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.