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New Contributor
Posts: 1
Registered: ‎11-05-2020

Chromebook & Canon PRO-100



My daughter has a chromebook issued from her school.  I'm trying to print to my Canon PRO-100.  I am connecting to it wirelessly.


The Chromebook sees the printer immediately when I go to Add a printer - and it is recognized as a Canon PRO-100.  Once I completing adding the printer, if I try and print, nothing ever prints.  The Chromebook is even aware that the ink had run out on two of the colors - to it seems to be able to communicate with the printer on some level.


I have no problems printing wirelessly via AirPrint from iOS devices in the house like iPhones and iPads.


I upgraded to latest firmware 2.031 on the printer, didn't help.  


Any ideas?  Thanks!

Product Expert
Posts: 3,885
Registered: ‎07-28-2014

Re: Chromebook & Canon PRO-100

Hi djc6,


The PIXMA PRO-100 is not supported with the ChromeOS.


To print from a Chromebook, Google Cloud Print would have to be used, but please note, Google is ending Cloud Print at the end of December 2020.






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New Contributor
Posts: 1
Registered: ‎03-23-2021

Re: Chromebook & Canon PRO-100

Wow, so when will you be offering Chrome OS support?  This is a pretty big oversight, especially considering most printers are now offering ChromeOS support.  Is this on the roadmap in a firmware update of some kind?

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