11-05-2020 07:09 PM
My daughter has a chromebook issued from her school. I'm trying to print to my Canon PRO-100. I am connecting to it wirelessly.
The Chromebook sees the printer immediately when I go to Add a printer - and it is recognized as a Canon PRO-100. Once I completing adding the printer, if I try and print, nothing ever prints. The Chromebook is even aware that the ink had run out on two of the colors - to it seems to be able to communicate with the printer on some level.
I have no problems printing wirelessly via AirPrint from iOS devices in the house like iPhones and iPads.
I upgraded to latest firmware 2.031 on the printer, didn't help.
Any ideas? Thanks!
12-11-2020 02:22 PM
The PIXMA PRO-100 is not supported with the ChromeOS.
To print from a Chromebook, Google Cloud Print would have to be used, but please note, Google is ending Cloud Print at the end of December 2020.
03-23-2021 03:52 PM
Wow, so when will you be offering Chrome OS support? This is a pretty big oversight, especially considering most printers are now offering ChromeOS support. Is this on the roadmap in a firmware update of some kind?