06-04-2020 02:34 PM
Hi all-
I recently acquired a Canon ipf9400. Im trying to use it with a 2018 Macbook Pro. It won't print. When I add a printer in the system preferences is recognizes the 9400 as USB, but when I add it and open print utility its says "no printer connected". When I try to print I am met with printing...processing, and it never moves past that.
I called Canon they told me I could not use a hub or dongle to transfer to USB-C. So I rush ordered a USB-B to USB-C cable and it still doesnt work. Now Canon says I can use a hub. But either way, it doesnt work. Has anyone had any luck printing with a newer Macbook Pro?
06-12-2020 12:11 PM
Hi phototocanvas,
Is the USB hub that you are using a powered USB hub?
You can also use an ethernet cable to connect your iPF9400 directly to your router and then you can print from your Macbook using a network connection. Have you tried this?
06-12-2020 12:25 PM
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