01-28-2020 09:15 PM
Please help! All of a sudden my printer is printing photos like this and I have no idea why. I tried print a previously saved file and it printed perfectly. Does anyone have an idea on what my problem is? and how to fix it?
Thank you in advance!
01-29-2020 01:55 AM
Greetings,
It looks like your photo is being double color managed. Double color management occurs when you have color management set in the printer driver and the application you are printing from.
~Rick
Bay Area - CA
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01-29-2020 01:49 PM
Hi Rick- I must have unknowingly changed something then. Thank you for your response!
01-29-2020 01:38 PM - edited 01-29-2020 01:39 PM
Hi bbsung,
As Rick stated, this appears to be a driver issue.
What version of Windows is installed on your computer? If you are using a Mac, what version of OSX is installed?
What program are you using to print your photo? Have you tried using Easy-PhotoPrint EX?
What paper size and type are you printing your photo with?
01-29-2020 01:56 PM
Hi Patrick- I must have unknowingly changed something then. I'm using a Mac and I did just update it to the most current version but i wouldn't think that would change my settings. I typically just print straight form Pixelmator but I also tried printing a different photo from my photo album and I had the same result. I tried printing on pro luster paper and matte paper but that didnt make a difference either.
I'll look into Easy-Photo Print though. Thank you for your response.
01-29-2020 04:05 PM
If you just updated to macOS Catalina be sure to also download the latest printer driver from the Canon support site.
Delete the currently installed version of the Pro-100 and add the printer.
Be sure to wait for the IJ Series version of the printer to appear.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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