Canon pro-100 firmware upgrade from 1.1 to 2031

[ducmis]

I havent been using my printer so i haven't been doing my firmwares updates like i should.  I missed 1.2 and 1.3, now i want to update it to the latest firmware and it keeps giving me an error.  I have tried my windows 10 and windows 7 and  both are giving me the same error while updating the firmware.   it shuts down the printer mid way and says it cannot connect to the printer.  no data transfers.   drivers are installed on the computer and it works, and it can print.  i just want to update the firmware.  If someone can kindly help me with this, thank you in advance.

[bill_b]

Has there been any resolution to this problem for the 10 pro- I have seen some replys for the pro 100 that says it depends on the serial number - Is this true for the 10 as well?  I have had my 10 for quite a while so that may be why it is not updating but would like some confirmation

[cdxn54]

Yes, this does apply to the Pro-10 as well. I have both. The 10 is on 1.1 and won't update; the 100 was on 2.01 and did update easily. As an aside, I see no reason to update the firmware anymore, as they both currently work fine on Windows 11.

[nancy7147]

Just saw your comment...did the newer firmware resolve the cleaning process issue?  

Mine    OS Sequoia 15.3.2    Pro-10   current firmware 2.001

[jrhoffman75]

---

@nancy7147 wrote:

Just saw your comment...did the newer firmware resolve the cleaning process issue?  

Mine    OS Sequoia 15.3.2    Pro-10

---

Hi Nancy. You are responding to a three year old post, so you may not get a response from cdxn54.

What exactly is the problem you are having?

What is your current firmware? You can get it by running a nozzle check.

[nancy7147]

Ah, thanks for explaining about the numbers.  

OS Sequoia 15.3.2   Printer Pixma Pro-10

TL/DR: I’m parting with the printer, and praying there is still a market for it.  The cleaning cycles were costing me.

The long story - After my foray in this and other forums I’ve come to the conclusion there will be no need for me to update the firmware. I’m going to part with the printer because of the frequent cleaning cycles.  It was those cycles which caused me to leave it unused for a long period of time.  This past week I dove into Jose Rodriguez' videos and learned (from a 6 years ago video) that no matter what I do, the cleaning cycle with run every 60 hours.  I learned this is not a printer for a casual user like myself. I’m not a pro photographer.  If you know anything about whether the latest update for this printer will allow me to change the timing of the cleaning cycles, I may work harder to get that update installed.  

If you know any way I can override the timing of the 60 hour cycle, you will be my hero.

A little history - I had not used the printer in at least a couple of years because so much ink was being wasted with the cycles. (I didn't have a clear understanding of the cycles).  Out of frustration I cursed the machine, and turned it off.  I'm not a pro photographer, and only wanted to print images now and then. I knew the ink was low, and feared just turning it on again would drain what ink was left. Fast forward to this past week, I decided to see if it still worked after sitting so long.  I figured the printhead would need attention, so with nothing really to lose, I learned about that process, cleaned it, shook and replaced the inks (which were still wet!).  Then I learned there was newer firmware for it.  I had hoped the newer firmware would also update how the cleaning process is timed.  HOWERVER the firmware will not update because two of the cartridges are empty.  I don't want to invest in more ink if I can't override the cleaning cycles.   I know how to keep the printhead healthy.

Hope that makes sense. Thank you for reading if you got this far.

[nancy7147]

If you're repeatedly getting my long response, my apologies.  I'm bleary eyed over this whole thing.  

Additionally, If didn't mention, my pro-10 is currently on the firmware version preceding 2.031.  I didn't write it down before I shut it down again preparing to box it up, but I do remember it was the preceding version. 

[jrhoffman75]

---

@nancy7147 wrote:

If you're repeatedly getting my long response, my apologies.  I'm bleary eyed over this whole thing.  

Additionally, If didn't mention, my pro-10 is currently on the firmware version preceding 2.031.  I didn't write it down before I shut it down again preparing to box it up, but I do remember it was the preceding version. 

---

There are a lot of posts here and in DPReview about Pro-10 and Pro-100 firmware update issues.

Bottom li9ne seemed to be that the printers were shipped with different ROMs and some of the firmware updates only applied to certain ROM versions. The firmware installers determine whether or not an update is required and "fail" if one isn't required.

If your printer is working OK and if the firmware update fails it is likely a normal situation. That is what happened with my Pro-100.

Is your printer working OK otherwise? Print this test image:

PrinterEvaluationImage_V002_ProPhoto.tif 

Just open it in your photo software and print it. Don't make any adjustments regardless of how the image might look on the monitor display.