I havent been using my printer so i haven't been doing my firmwares updates like i should. I missed 1.2 and 1.3, now i want to update it to the latest firmware and it keeps giving me an error. I have tried my windows 10 and windows 7 and both are giving me the same error while updating the firmware. it shuts down the printer mid way and says it cannot connect to the printer. no data transfers. drivers are installed on the computer and it works, and it can print. i just want to update the firmware. If someone can kindly help me with this, thank you in advance.
My 2 cents. I haven't read the entire thread but in my work I avoid printer firmware upgrades like the Covid if the printer is running properly. I don't trust the manufacturers and know they will slip into the firmware code that will prevent one from using 3rd party inks (which I've used for more than a decade for different printers. FWIW, when a printer is running a complete set of the manufacturer's inks I print a sample print that has each color individually printing it's own color, then when I install 3rd party inks I do the same test printing. I've found little to no color difference between these and hold onto them in a Printers folder and keep a set posted in my printing room to note changes when exposed to room light.) I just lost my networked Epson office printer due to someone on the network (spouse) updating the drivers/firmware thinking they were doing a good service. This gave me immediate printing artifacts which I developed a workaround for but finally had to get rid of it. Moral of the story, don't upgrade the firmware unless you know all of what it's intended to do.
Add another user that can't update their firmware. Just a note, I saw on the Jose Rodrigues youtube channel that the older firmware cause too much ink to be used to maintain the printhead. He says that the newer firmware resolves this issue, so if true, this is a very important update.
By the way, I am trying to update my PRO-10. I also have a Pro-100, on which I am going to attemp the update. I will post the results for that machine.