Canon imagePROGRAF Pro-300 Inability to Print Photo Banner using Roll Media

[brdunaway]

I cannot seem to properly use the driver window to employ manual feed of roll media. Every example that is offered in video or otherwise shows a completely different driver window (one that shows the user selecting "roll," which is not possible in my user interface). The HP driver window for this unit (and I just downloaded it again) limits the banner length to 39 inches, and doesn't allow custom sizes at all for photo printing.

[jrhoffman75]

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@brdunaway wrote:

I cannot seem to properly use the driver window to employ manual feed of roll media. Every example that is offered in video or otherwise shows a completely different driver window (one that shows the user selecting "roll," which is not possible in my user interface). The HP driver window for this unit (and I just downloaded it again) limits the banner length to 39 inches, and doesn't allow custom sizes at all for photo printing.

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The printer tech specs don't list roll paper. 
Are you sure the videos are for Prograf Pro-300? Looks like there are some Prograf XX-300 models that take roll paper.