08-04-2022 12:12 PM
Hey there,
I'm getting Error 1062 although I DID check the box "disable paper width detection when printing from computer"
😞
http s ://ij.manual.canon/ij/webmanual/ErrorCode/PRO-1000%20series/EN/ERR/1062.html?ref=1062
Is there any other way? I have no clue.
08-09-2022 10:44 AM
Hi,
Based on the steps you have already taken, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
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