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Canon imagePROGRAF Pro-1000 - Error 1062

ChristophK
Apprentice

Hey there,

I'm getting Error 1062 although I DID check the box "disable paper width detection when printing from computer"

😞

http s ://ij.manual.canon/ij/webmanual/ErrorCode/PRO-1000%20series/EN/ERR/1062.html?ref=1062

Is there any other way? I have no clue.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Based on the steps you have already taken, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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