Canon Pro100
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12-30-2020 05:15 PM
My Proi100 is not printing dull colors, as with other complaints, it is printing all wrong colors! i.e. a black and white photo prints with the top half green! I've tried nozzle clenaing, deep cleaning and every other option on the utility menu to no avail. What is wrong?
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12-30-2020 07:45 PM
@Cathymurd wrote:My Proi100 is not printing dull colors, as with other complaints, it is printing all wrong colors! i.e. a black and white photo prints with the top half green! I've tried nozzle clenaing, deep cleaning and every other option on the utility menu to no avail. What is wrong?
1. have you performed a nozzle check? (Or are you calling a nozzle check a nozzle cleaning?) If so, did it print correctly?
2. Try reinstalling the printer driver.
3. What software are you printing from?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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12-30-2020 07:50 PM
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12-30-2020 08:01 PM - edited 12-30-2020 08:04 PM
The nozzle check isn't very vivid. As long as all the colors pront and there are no lines or gaps it should be good.
Canon Knowledge Base - Print the Nozzle Check Pattern on a PIXMA PRO-100
Has the Hallmark software ever worked for you?
Do you have other software you could try printing a test image?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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12-30-2020 08:30 PM
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12-30-2020 09:37 PM
Can you post a screenshot of the Hallmark print setting page?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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12-30-2020 11:29 PM
I've used it for a long time, with more than one Pro 100. It worked beautifully for about a year with this latest Pro 100 but after did Christmas cards using it, it started getting wonky with the colors and now it is just terrible.
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12-31-2020 04:14 PM
I just printed a photo using the Pro 100, outside the Hallmark software - just straight from Photos and the color is fine. Does that means something is wrong in the Hallmark software settings?
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12-31-2020 04:21 PM
That would be my guess. Can you post a screenshot of the settings dialogue?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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