Hi! New here and I have a big problem with the print menu as it does not show color sync on/off. I have the latest firmware 126.96.36.199 and work behind Catalina and Big Sur, both latest firmwares. I have third party papers (Canson and Hahnemuehle) and the ICCs applied correctly. As I am told to turn colormanagement off when using these ICCs in both LR and PS I cannot find the tick boxes for that in the printer menu. And yes, I have "show detailed-mode" on.
Please anyone..Can you help me out?
Welcome to the forum.
Go into System Preferences->Printers & Scanners.
Does your installed Pro-1000 say AirPrint version or IJ Series version?
If you have the IJ Series driver installed Lr and Ps should automatically disable color management.
I can't read the German (I believe) text, but there should be a dropdown for Color Options (I think, I'm not at my MacBook) and you will see a geyed-out option for color settings with ColorSync selected and Canon Color not selected.
Hi! Thanks for posting in the Canon Community Forum. I see that you are unable to find the ColorSync option for your Canon imagePROGRAF PRO-1000.
The ColorSync/ Canon Color Matching option should be available after you click on the drop-down box below the Orientation option and select COLOR MATCHING. You can open the following section of the manual for more details:
The reasons that you may not see the ColorSync option in the print dialog box, are as follows:
To start troubleshooting, I recommend downloading and installing/reinstalling the PRO-1000 series CUPS Printer Driver. Please follow these steps:
If you are able to install the driver on your computer, the next step is to delete the current version of the printer and add a new one. Please follow these steps:
You may have to wait a few minutes longer for this printer to show up on the list. If this printer never appears, and you only have the one that shows “Bonjour” or “Bonjour Multifunction” in the “Kind” column, you need to restart your computer. Then, start again at the very beginning of these instructions.
When you are done, please open the item that you want to print and select PRINT from the File menu. When the Print Dialog box opens, you should be able to click in the drop-down box that appears below the orientation option and choose COLOR MATCHING. Then, you will be able to select ColorSync or Canon Color Matching.
If you have done all this and the ColorSync option is not available, it may be that ColorSync is not an option for the program that you are using or that the option is built into the program itself. For help with Lightroom and Photoshop, I recommend contacting Adobe to see if there is another way to select this option within the programs you are using.
I hope this information helps. Thanks for choosing Canon.
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