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11-03-2019 10:15 PM
When i turn my printer on, the orange light flashes, the printer makes a loud scratching and squealing noise and shakes really bad. Does anyone have any idea what this could possibly be?
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11-06-2019 05:42 PM
Hi TDKLEX.
This issue can usually occur if the print head lock lever has not been completely lowered into the locking position. Please view more information at the link below:
A Grinding Noise is Heard and/or the Power and Error Lights Flash Alternately
If you continue to experience an issue, or need any further assistance, please call us at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
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11-04-2019 08:50 AM
Does this help diagnose what is wrong?
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

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11-04-2019 08:54 AM
Thank you so much for that, i'm going to try it tonight when i get home. I really appreciate this!

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11-06-2019 05:42 PM
Hi TDKLEX.
This issue can usually occur if the print head lock lever has not been completely lowered into the locking position. Please view more information at the link below:
A Grinding Noise is Heard and/or the Power and Error Lights Flash Alternately
If you continue to experience an issue, or need any further assistance, please call us at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

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11-11-2019 04:35 PM
Thank you so much for the info.
