Canon Pixma Pro-100

[WesternGuy]

I just tried to print to my Pro-100 and I get a message"Attention required".  That is all I get, no error number or anything else to tell me what might be wrong.  Any suggestions as to what to do with this one?

Is there anyway to tell if a particulalr ink is low, if that is the problem.  With my previous printer a 9900, I use to be able to get a display that showed all the inks and their levels and whether or not an ink neede to be replaced.  I don't seem to have this functinality with this printer.

Any insight that anyone might have will be greatly appreciated.  Thanks.

WesternGuy

[shadowsports · Accepted solution]

Greetings,

What version of windows are you running?

"Attention Required" message.

What I suggest.  Restart the Print Spooler Service.

Windows 10??

Start Menu > type "services.msc"

press enter

Services dialog opens

Find Print Spooler

Right click on it and select restart on the context menu

Checking Ink Status

Open the IJ Status Monitor

[AnneK60]

Ok. 2.2.3 was what I found on the website when is searched for Print Studio Pro update. I'll try again. 2.2.3 was kind of funky to install. I used the installer, but noticed the dates were not 2020 even though the website said March, 2020. Wonder if the link was bad. When I checked the version it was 2.2.3. Thank you for the information.

[AnneK60]

Thank you again for all your help. I just installed 2.2.4. I forget sometimes that when I make a change as big as a new operating system I should check all drivers and software associated with it. Back to normal now and, hopefully for a while. Until the next operating system change I guess. 

[jrhoffman75]

Glad to help.