Canon Pixma Pro-100 Yellow is Wrong

[tunglashr]

When I try to print brown, it comes out purple. When I print the nozzle check maintenance page, the yellow portion of the page is instead light brown. I did just put in a new yellow cartridge (among others), so I dont want to replace it unless there is no other option.

Why are the colors off so much?

[jrhoffman75]

Welcome to the forum tunglashr.

Try unseating and reseating the cartridges. Verify that all the clear tape has been removed from top of cartridges.

Is this a new printer? Did it work OK before you installed the new yellow cartridge?

Are you using Canon inks?

Did you try a head cleaing?

[tunglashr]

I have already reseated all cartridges and remvoed all tape. The issue persisted. This is not a new printer, it had been working well before this.

I dont know the brand of the inks, I got them from Amazon.

How do I do head cleaning?

[jrhoffman75]

One the same maintenance page as the nozzle check. 

[tunglashr]

I see cleaning, deep cleaning and print head alignment. Which of these is the one I need to do? Also, it says that it consumes ink, does that mean it uses all remaining ink, or just that it uses some?

[jrhoffman75]

You want to try Cleaning and then do a head alignment.

Uses some ink; won’t empty them.

If you still have the problem then give Canon a call at (800) 652-2666.

[tunglashr]

The cleaning seemed to have worked. Colors look a lot better now.

Thanks