Canon PRO-100 can't print panorama

[kenabr]

I'm trying to print a 13x25.5 print on matt paper. Lightroom shows my cell size as12.72x25.40. I keep getting a message that the media type or paper size are not set correctly. What am I doing wrong

[jrhoffman75]

What paper are you using and what settings have you set? Can you postcthe printer setting page?

[shadowsports]

Greetings,

Pro 100 max print size is 13 x 19

Paper Sizes 4 x 6, 5 x 7, 8 x 10, Letter, Legal, 11 x 17, 13 x 19

[jrhoffman75]

Are you selecting Custom print size in the driver?

[kenabr]

yes, I have selected custom under preferences and set it for 13,00 inches x 26 inches. When I hit print it sends the message the media type  and paper size are not set correct. Click cancel printing, change the media type or paper sizesetting and print again. I'm using Lioghtroom classic and used page setup in Lightroom. The crazy thing is I had this happen before trying to print this size but eventually was able to print. I can seem to find the answer after two days of trying.

[kenabr]

I can't figure out how to post the setup page but Ive got custom setting with 13in. width and 26 in. height printing in portrait orientation

[kenabr]

Yes those are the normal sizes however it is capable of printing  as a custom paper size of 13 x 26+. For some reason Canon restricts the Pro 100 to 26+ inches long my previous Epson could print to 38 inches and beyond. Why Canon has this restriction I'll never know.

[kenabr]

My page setup looks exactly like the one you posted Jr. Hoffman

[jrhoffman75]

You need to limit width to 12.95 inches, which is the actual width of A3+ paper.

[kenabr]

The paper is Red River 60 lb. Polar Matt C1S