imageRUNNER ADVANCE paper size mismatch

[Help-at-church]

We have been using Affinity Publisher for over a year to print our church bulletins in booklet form with the saddle stitch option.  Things worked GREAT, until they did not.  Starting last Friday, the printer now tells me that I need to use 11x17 paper to print the bulletin that we designed to be printed on 8.5x11 paper.  Has anyone else had this issue?

[Stephen]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!