07-15-2022 10:33 AM
Need to find & install a mono version of the driver for this printer model
Reasoning : I have an application in use at this facility that disregards the specified printer preferences from Windows resulting in unintentional color printing, with its higher costs.
TIA
07-15-2022 10:46 AM
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While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
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07-15-2022 11:31 AM - edited 07-15-2022 11:31 AM
If I'm not mistaken, I think we just got one of these minus the side cars.. paper box and output tray. There isn't a monochrome specific driver. These functions are controlled in the user interface. Color printing can be controlled by programming which users or groups can print in color. You can also use PINS to control who can do what.
I suggest you contact your dealer for support. This is what they are there for.
~Rick
Bay Area - CA
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