imageRUNNER ADVANCE C5535i Factory Reset

[Feyre81]

Hi! We need to factory reset our Canon C5535i printer, but the Data Management button I need is greyed out. What should I do?

Thanks! 🙂

[SamanthaW]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area! 

[kixtarter011]

do they have email address?

[SamanthaW]

No, they are only available by phone!