imagePROGRAF TM-200 needs ARM64 Driver for new Surface Pro

[alexrwhibley]

Hi

I am running Windows 11 ARM64 edition on my Surface Pro and trying to print to a large format TM-200, which is installed on our network. 

I have been able to print to it on my old surface, but the driver dosent seem compatible. 

any help or workarounds would be greatly appreciated 

[Sonya1]

Hi alexrwhibley,

We do not support using our imagePROGRAF printers with ARM/ARM64. You will need to continue to use your TM-200 with your old surface or another computer that is not an ARM system. I hope this is helpful.

[alexrwhibley]

Thanks @sonya1  

I should have researched more before purchasing an ARM64 product it is not proving a good experience so far 😞

[shadowsports]

@alexrwhibley,

I suggest you visit the Canon USA website.  Use the [+]Feedback link in the upper right-hand corner, select product and make the feature request.  

I think wider support for printers might be possible at some point.  I know others would like to see DPP support as well, but that's going to take time and I have no idea what's involved to accomplish this.